Big Tall Direct Contact Us

This site is being retired.   Please visit our NEW site by clicking HERE!

How to check an order's status:

One way to check your order's progress is by contacting your credit card company, and:

Contact us if:


How to Return an order.

For orders made throughout the year.

For orders made during the Christmas Holiday Season.

Thanks for your business & cooperation!

For best service, please send us an email.  

We do not offer a printed catalog! 


Big Tall Direct
800-214-9686 Toll Free Outside Dallas, Texas
214-865-6363 for Dallas & International Customers

Tips for Contacting Us By Phone

Click on a Link Below That Pertains to Your Needs

Customer Service
Special Requests
  • Check the Status of an Order
  • Customer Returns
  • For items not listed on our site
  • Questions about merchandise